Leonard Bohannon

About Leonard Bohannon

I am a strategic banking executive with over 20 years of experience leading…

Experience

1. Revenue Cycle Management

   Emory Healthcare

   Sep 2023 — Present · Atlanta, GA, US

   Provide financial counseling to patients about their financial responsibilities, co-pays, deductibles, and out-of-pocket costs• Manage insurance claims, including obtaining authorizations and pre-certifications for procedures, and submitting claims on behalf of patients• In charge of patient registration which includes gathering demographic and insurance data, and confirming identity• Verify patient insurance coverage, including eligibility and benefits, and provide information to patients• Assist patients with understanding medical bills, explain billing policies, and help them set up payment plans if necessary• Provide patients with information about the hospital\'s financial assistance initiatives, charity care alternatives, and available resources to alleviate their medical expenses• Deliver exceptional customer service by addressing patient inquiries and concerns pertaining to billing, insurance, and financial issues• Maintain accurate patient records and update information in electronic health records (EHR) systems• Comply with healthcare regulations and guarantee that billing and financial procedures adhere to legal and ethical standards• Provided advanced support for Epic billing and financial applications, ensuring alignment with Oracle Financials. • Collaborated with clinical and financial teams to resolve discrepancies, enhancing financial reporting accuracy. • Conducted user acceptance testing (UAT) and trained end-users, improving system usage across departments. • Managed insurance claims and provided financial counseling, significantly enhancing patient satisfaction and financial clarity.

Education

• American InterContinental University

  Master of Business Administration - MBA

• American InterContinental University

  Bachelor of Science