Leon Y.

About Leon Y.

My path hasn’t been the easiest, but it’s been incredibly rewarding. iBenzer was…

Experience

1. Chief Revenue Officer (CRO)

   Ibenzer

   Aug 2012 — Present · New York, NY, US

   Summary: As CRO at iBenzer, I oversee the sales department, managing relationships with clients, resellers, and distributors. My role focuses on understanding customer needs and feedback, optimizing and upgrading our product offerings, and ensuring that client issues are resolved effectively within their budget constraints.Key Responsibilities and Achievements- Client Relationship Management: Maintained and strengthened relationships with key clients, resellers, and distributors, ensuring clear communication and meeting customer expectations- Product Optimization: Gathered and analyzed customer feedback to drive product improvements, leading to more effective solutions that align with market demands- Problem Solving: Provided tailored solutions to clients, addressing their specific needs while staying within budget, resulting in higher customer satisfaction and loyalty- Sales Strategy Development: Developed and implemented sales strategies that increased revenue and expanded market presence, particularly within the K12 and B2B sectors- Team Leadership: Led and mentored the sales team, fostering a collaborative environment that focused on meeting targets and enhancing customer experience.Skills- Client & Account Management- Product Development & Optimization- Budget-Conscious Problem Solving- Sales Strategy & Implementation- Team Leadership & DevelopmentCore Value: Delivered customer-centric solutions that not only met client needs but also drove product innovation and sales growth, strengthening iBenzer’s position in the market.

Education

• Université Paris-Est Créteil

  Master's degree, International Business

  2007 — 2008

• Université de Tours

  Master's degree, MBA

  2006 — 2007