Leon Toland

WORK HISTORY

EDUCATION

ABOUT LEON TOLAND

Profile:Adaptable and purposeful Senior Delivery Manager with 20+ years of delivering complex, large-scale software and cloud-based implementations across multiple industries, including Financial Services, Healthcare, and Government. Proven ability to lead and manage multi-disciplinary teams, driving end-to-end delivery for mission-critical projects with a focus on governance, risk management, and stakeholder engagement. Strong track record of delivering within budget and timelines while ensuring operational excellence. Skilled in Agile, Waterfall, and hybrid delivery approaches, and adept at managing suppliers and large-scale service transitions. Passionate about delivering impactful digital transformation in high-stakes, high-visibility environments.Areas of Expertise:Client Implementation & SaaS Delivery• Led enterprise SaaS and cloud implementations across Public Sector, Healthcare, Financial Services and other highly regulated sectors, managing full client onboarding, deployment, and transition to BAU support.• Deep understanding of SaaS delivery models, operational change management, and service transition.Programme & Delivery Leadership• Over 20 years of successfully delivering strategic projects and programmes (£10m+) in public and private sectors, focusing on end-to-end technology delivery, governance, stakeholder management, and operational excellence. Proven ability to align teams across digital, data, and technology streams to achieve business outcomes in complex and highly regulated environments.Senior Stakeholder & Client Management• Trusted advisor to senior executives across the UK, US, EU, and Middle East. Skilled in managing complex, politically sensitive projects and working with senior stakeholders from technical and non-technical backgrounds to ensure alignment and timely delivery of business-critical outcomes.Commercial & Vendor Management• Led multi-vendor delivery teams, managing performance against KPIs and SLAs, resolving issues with suppliers, and ensuring successful outcomes. Managed suppliers such as Oracle, SAP, and BT, ensuring alignment with delivery objectives.Business Sector Experience: Automotive, Financial Services, Fintech, Medtech, Government, Health, Law Enforcement/Prosecution Services, Telecoms, Technology and Media, Natural Resources, Not-for-Profit, Higher Education, Retail, Gaming, Utilities, Transport.