Leon Cole
Business Development Manager @HSBC
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WORK HISTORY
Business Development Manager @HSBC
West Midlands, GB
Support UK-based importers and exporters across the West Midlands region with tailored International Trade products to drive business growth.Collaborate closely with Relationship Managers to ensure optimal outcomes and exceptional experiences for both new and existing clients.Proactively identify new business opportunities while nurturing and strengthening existing relationships to expand service offerings and maximize value.
ABOUT LEON COLE
I have accumulated 15 years of experience at HSBC, with a strong foundation in Business Banking and a significant portion of my career dedicated to Global Trade Solutions. Over the years, I have developed a deep understanding of customer service by managing day-to-day inquiries related to trade facilities, overseeing a diverse portfolio, and ensuring customers have access to the latest channels to streamline their experience. In addition, I proactively sought opportunities to enhance their business operations.As my career progressed, I transitioned into managing the operational team responsible for processing customer transactions and documents. By applying my customer service insights, I was able to optimize operational workflows and further elevate the customer experience.This journey has equipped me with the expertise to offer businesses effective and tailored working capital solutions, utilizing a range of products such as Import/Export finance, facilitating payments via banking systems, and providing bridging finance to support customers.
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