Leo Vu

About Leo Vu

👋 I'm Thuc, the CTO behind Hearme.vn, where we're shaping the future of customer experience Innovation.As an entrepreneur, I thrive on setting the vision, and driving innovation. At Hearme.vn, we're not just in the business of customer experience; we're defining it.As CTO, I spearhead the technology strategy, oversee system architecture, and provide guidance to the development team to ensure the successful implementation of the production plan.🌐 Hearme.vn - Transforming CX:Check out our venture at https://hearme.vn. Here, I lead a talented team in crafting technological solutions that elevate customer experience Innovation. Hearme is serving thousands of companies seamlessly every day.Customer experience Innovation is new battle field for every business now.The solutions we apre providing into market are:- hearme CXM at: https://hearme.vn/- AI assistant platform at: https://business.gnixy.com/ 🌟 Skills Snapshot:💻 Full-Stack Developer.🚀 Entrepreneurial Leadership: Guiding my team to excellence.🤖 AI Enthusiast: Always exploring the latest in artificial intelligence.📊 Data Analytics: Transforming insights into actionable strategies.🌍 Connect with a Visionary:If you're passionate about the intersection of entrepreneurship, technology, and customer experience, let's connect! I'm open to collaboration, innovative ideas, and discussions on how we can shape the future together.📱 Contact me:- Mobile: +84•••••••63- Email: t•••@hearme.vnExcited to connect and explore new possibilities! 🌟💬 #TechInnovation #Entrepreneurship #CXLeadership

Experience

1. CTO, Customer experience

   hearme Company Limited

   Sep 2018 — Present · Vietnam

   Working as Product owner, CTO. We have developed two products: 1. Gnixy platform is an advanced LLM-based agent solution that automates sales and customer service. By leveraging artificial intelligence, it helps businesses reduce costs and enhance customer experiences. This platform is free for business. This product is running at: https://business.gnixy.com/ 2. hearme is a CXM platform. it help business to improve Customer experience. It's serving thousands of business everyday. Appied AI, microservices to make it smart and scalable. Product website: https://hearme.vn/

2. Senior Software Engineering

   NHN Vietnam

   May 2012 — Present · Hanoi Capital Region, HoChiMinh

Skills

• LLM
• Product Management
• Large Language Models (LLM)
• Artificial Intelligence (AI)
• Technical Architecture