Leo Dcosta
Manager - Operations | Insurance | Broking | Property and Casualty Insurance | Underwriting | Credit Control | Customer Service | Web Chat | Motor Claims Lifecycle Champion
- Role
- Delivery Manager at Gallagher
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
About Leo Dcosta
Results-oriented and experienced Operations manager of insurance operations with 19+ years of experience in the industry. Proven ability to manage and improve operations, develop and implement short term and long-term operational plans, lead and motivate teams. • Adept at managing all aspects of insurance operations, including claims processing, customer service, and first line of defence. • Strong analytical and problem-solving skills. Proven ability to identify and resolve issues quickly and efficiently • Excellent communication and interpersonal skills. Proven ability to build and maintain relationships with internal and external stakeholders. • Passionate about insurance operations and committed to learn about various markets with existing experience in UK, US and Australia regions. • Seeking a challenging management position in insurance operations wherein I can use my skills and experience to make a positive impact on the company and at the same time learn more to enhance my knowledge.
Experience
Delivery Manager
Nov 2025 — Present · Pune, IN
Education
St. Vincent's High School
Bachelor of Commerce - BCom
MIT School of Distance Education
Postgraduate Degree
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