Lenore Ozolins
Program Director @Yorkshire Water
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WORK HISTORY
Program Director @Yorkshire Water
ABOUT LENORE OZOLINS
A focused and dynamic change and transformation director, strategic and digital business transformation specialist, with 20+ years proven experience delivering large scale, complex, international and multi country change programmes. Extensive multi sector experience working at C-suite level, in PE and FTSE environments, varying in size from £100m-£15b turnover, using excellent interpersonal skills to engage stakeholders while providing leadership and motivation to deliver strategic change and value-added business outcomes. Industry agnostic having experience in Retail, Manufacturing, FMCG, Distribution & Supply Chain, Financial Services, Legal Services, Engineering & Construction, Field Operations, Healthcare & SaaS/HealthTech & FinTech- Shape, lead and deliver business and digitally led strategic transformation programmes- Design, establish and drive delivery cadence for transformation in distressed and challenging cultures- Realise value and defined benefits by translating strategy into execution; the ‘how’ of delivery while providing hands on delivery expertise- Provides value and positive outcomes through growth, new revenue streams and organisational optimisation- Identifies, assesses and mitigates risks - Strong problem-solving skills to address issues promptly - Excellent interpersonal and communication skills- Highly proficient stakeholder management at all levels- Hands on delivery at pace across multiple divisions in multi-location organisations - Cultural change in PE, FTSE and S/M businesses- Expert at shifting teams from fixed to agile mindset - CX, CSC & Shared Services, Finance, IT, Field Operations and HR Transformations- Technology implementation background in SaaS, Cloud migrations, multiple ERPs, end of life, mobile apps and AI - Multiple domain restructuring including strategy enablement, M&A integration, divestment, restructuring for growth, carve-outs, resizing, onshore/offshore transitions- Target Operating Model, OD and organisational pivot- Leading across multi disciplined, multi-site & geographical teams- Establish & lead enterprise PMO, portfolio, governance and delivery functions and teams- C-Suite leadership, coaching and change management- Vendor selection & management of vendors & 3rd parties- Ability to oversee multiple projects workstreams- Fosters culture of continuous improvement, learning and development
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