Lenore Friedman

Risk Services Operations Supervisor @Insurance Office of America

Lancaster, PA, US
EMAILS
l••••••••@ioausa.com
MOBILE NUMBERS
+16•••••••16

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WORK HISTORY

Feb 2023 — Present

Risk Services Operations Supervisor @Insurance Office of America

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Leading two regional and two specialty teams of Claims Advocates and Risk Advocates to provide an exceptional experience for our clients. We are committed to moving from the transactional to a trusted partnership as we guide our clients to “Best In Class” management of their risk.

EDUCATION

2017

EMS University

NREMT, Emergency Medical Technology/Technician (EMT Paramedic)

1992 — 1994

Wingate University

Associate of Science (AS), Certified Medical Assistant

1992 — 1996

Wingate University

Bachelor of Science, Allied Health - Health Sciences

SKILLS

Claims ManagementClaim Review and AnalysisKnowledge of Countrywide Claim Laws and RegulationsMedical and Litigation Claims ManagementLoss TrendingRisk Management ConsultingReturn to Work ProgramsNcci Experience Rating RulesExperience Mod ForecastingExperience Mod AnalysisSeminarsTraining & DevelopmentWorkers CompensationClaimWorkers' Compensation ClaimsLitigation ManagementCommercial InsuranceCasualtyGeneral InsuranceInsuranceRisk ManagementCasualty InsuranceLiabilityProperty & Casualty InsuranceUnderwriting

ABOUT LENORE FRIEDMAN

Servant leader supporting my talented colleagues as they elevate our agency’s client experience.Seeking new and innovative ways to provide claims and risk management support to our clients through education and technology. 27 years of Commercial Insurance experience in claims, underwriting, risk management and consulting.

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Lenore Friedman — Email, Phone Number & Contact Info | Unifers