Lenell Perkins
Technical Support Specialist at CPI Security
- Role
- Technical Support Associate at CPI Security
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Lenell Perkins
Troubleshoot and repair AC/DC circuits and power supplies• Basic programming of routers• Install and set up CDs, sound cards, modems, and scanners• Implement system upgrades including hard drives and ROM• Installing and configuring Window7, 8, 8.1, and 10• Basic trouble troubleshooting on Windows 7, 8, 8.1, and 10• Remote troubleshooting• Microsoft office suite and outlook• Active Directory• Remedy ticketing software (service-now)• Basic understanding of networking technologies and protocol such as IP addressing• DNS and DHCP• VPN client configurations• Virtual machines such as VMware, Oracle VM• Working in Citrix Receiver environment • Basic internet troubleshooting
Experience
Technical Support Associate
Mar 2022 — Present
Education
Mycomputercareer.edu
Information Technology
2017 — 2018
Thornwood High School
B.E.N.T
2007 — 2011
western Texas college
Associate of Arts - AA
2012 — 2014
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