Lenea Rettig
Mortgage Loan Closer | Loss Mitigation Specialist | Insurance Claims Adjuster | Finance ➥ Improving Processes to Optimize Productivity and Customer Service ★ Repeatedly promoted for top performance
- Role
- Customer Service Representative at loanDepot
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Lenea Rettig
Dedicated Mortgage Professional with 14+ years’ experience in claims management, customer…
Experience
Customer Service Representative
Mar 2024 — Present · Plano, TX, US
Manage calls and emails related to mortgage inquiries, including escrow, payment history, escrow analysis, mortgage, billing and 1098• Respond promptly and effectively to customer concerns, ensuring quick and satisfactory resolutions• Work closely with other departments to address customer issues and ensure quick and satisfactory resolutions• Perform all duties in accordance with company policies, procedures and applicable U.S. state and federal laws and regulations
Education
Arkansas State University
Bachelor's degree
Arkansas State University
Bachelor of Science - BS
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