Lena Yim
Operations and Process Professional
- Role
- Director - Global Account Services at TORY BURCH
- Location
- Hoboken, NJ, US
- LinkedIn followers
- 500 followers
About Lena Yim
Dedicated and self-motivated operations leader with skills in process re-engineering…
Experience
Director - Global Account Services
Feb 2023 — Present
Oversee Master Data and lead a team of 11 Global Account Service Reps, responsible for global order entry and inventory allocation in SAP S4• Strategized and executed re-org for Global Account Services, allowing for greater focus and prioritization, while creating clear paths for growth and promotion for all team members• Drive operational excellence through process improvements, such as the standardization of the global market order submission process and the creation and alignment of global cross functional processes to reduce and maintain oversold units under 3% within NA business units• Serve as SAP Steering Committee member. Prioritize JIRA tickets on behalf of Master Data and Global Account Services, and partner with IT to drive resolution via enhancements and bug fixes
Education
Rensselaer Polytechnic Institute
Bachelor of Science (B.S.), Industrial and Management Engineering
1996 — 2000
Cornell University
Master of Engineering (M.Eng.), Operations Research and Industrial Engineering, Concentration: Systems Engineering
2000 — 2001
Skills
- Integration
- Supply Chain
- Business Process Improvement
- Manufacturing
- Process Improvement
- Product Development
- Analysis
- Strategic Planning
- Strategy
- Quality Assurance
- Process Engineering
- Business Analysis
- Project Management
- Lean Manufacturing
- Cross-Functional Team Leadership
- Six Sigma
- Business Process
- Business Process Re-Engineering
- Leadership
- Supply Chain Management
- Continuous Improvement
- Management
- Change Management
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