Lena Signani
VP / Partner, Operations Leader at Aptia
- Role
- Senior Relationship Manager at Aptia Group
- Location
- Dallas County, IA, US
- LinkedIn followers
- 500 followers
Experience
Senior Relationship Manager
Mar 2024 — Present
Responsible for managing a portfolio of clients, ensuring client retention, satisfaction, revenue expansion and profitability. Drive a customer-centric culture that prioritizes client needs while delivering profitable growth to Aptia. Oversee all client communications. Assess client needs and capitalize on opportunities to provide additional services and enhance value of client relationships. Partner with brokers to deliver solutions to clients. Negotiate contracts for existing services.
Education
Dnipro University of Technology
Bachelor of Arts (BA), International Business
2000 — 2004
Drake University
MBA, Executive Development
2006 — 2008
Dnipro University of Technology
Master of Science (MS), Business Administration
2004 — 2005
Skills
- Strategic Planning
- Property
- Property
- Strategy
- Business Analysis
- Vendor Management
- Insurance
- Business Process Improvement
- Management
- Program Management
- Marketing
- Project Management
- Business Development
- Leadership
- Risk Management
- Process Improvement
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