Lena Hurst

Lead IT Security Professional @MetLife

Cary, NC, US

Developed seven automated testing processes for employee terminations and logons, providing daily results on dashboards to enhance leadership visibility, drive risk reduction, and improve SLA compliance for user disablement.Directed the IS Assurance and Automation team in devising and deploying multiple automated assurance testing workflows.Created a centralized web portal to consolidate eleven newly developed testing tools, optimizing test validation processes and significantly decreasing manual testing time.Responded efficiently to audit requests by utilizing PowerShell scripts for timely retrieval of critical data, ensuring accuracy and compliance with audit requirements.Documented responsibilities using a RACI matrix, maintained comprehensive process documentation, and implemented initiatives such as a collaborative photo board to improve team engagement and communication.Collaborated with stakeholders to address security vulnerabilities, documented self-identified risks, tracked gaps using a security GAP tracker, and developed remediation plans for risk mitigation.Managed high-priority projects (e.g, PACS, RACF) to achieve on-time delivery while ensuring quality standards were met.Led SAFe Program Increment planning sessions, served as Scrum Master for the team, managed Epics, Features, and User Stories in Azure DevOps (AzDO), ensuring streamlined project alignment and progress tracking.Monitored operations of development and production servers (Windows Server 2019), managing automated testing processes while handling all server changes through ServiceNow workflow systems.Utilized tools including Open Pages, Archer, Access Central, CyberArk, Tanium, ServiceNow, Active Directory, Power BI, PowerShell, Quest to oversee IT security operations effectively.