Laura Moreno

About Laura Moreno

Regional HR leader specializing in employee and labor relations for large-scale, frontline operations across aviation, hospitality, and service industries. Proven ability to detect and mitigate workforce risks, manage crisis-oriented employee relations issues under tight timelines, and build sustainable programs that improve the employee experience at scale.Core expertise includes:• Employee & labor relations strategy for hourly and unionized workforces• Crisis management and risk mitigation across distributed operations• Large-scale project management and program design that drives measurable engagement• Data-driven analysis to identify trends, gaps, and vulnerabilities in the employee experience• Training design and delivery for frontline leaders and senior stakeholders• Collaboration and influence across field operations, HR teams, and external partners• Policy development and compliance in fast-paced, ambiguous environments• Experienced supporting multi-site operations in aviation (G2 Secure Staff, Delta Global Services/Unifi) and hospitality (MGM Resorts, Bellagio), with a track record of managing employee relations issues ranging from single-station crises to network-wide initiatives. Comfortable presenting to senior leadership and connecting with employees across diverse cultural and socio-economic backgrounds. • Bilingual in English and Spanish.• Trusted advisor to operations leaders navigating organizational change, M&A integration, workforce planning, and complex regulatory environments. Skilled in HRIS systems (Workday, UKG, Kronos, Navex), data analysis, and building scalable mechanisms that balance reactive crisis response with proactive program development.

Experience

1. Regional Human Resources Director

   G2 Secure Staff

   Jan 2025 — Present · NV, US

   Lead HR strategy and employee relations for aviation and ground handling operations across 8 states and 10+ airport stations. Reported to Chief People Officer; partner with regional VPs to align people strategy with operational goals across high-volume, frontline workforces.• Lead team of 10 HRBPs supporting hourly operations in multiple western U.S. markets• Direct complex employee relations investigations and crisis response• Advise senior leadership on workforce strategy, retention, and organizational development• Drive post-acquisition integration, aligning policies and programs following sale to Menzies• Design scalable frameworks for onboarding, performance management, and new station launches

Education

• UC San Diego

  Bachelor of Arts - BA, History

  1997 — 2002

Skills

• Hospitality Management
• Labor Relations
• Employee Relations
• Hotels
• Hospitality Industry