Leslie McCarty
I have the information you need or we can find it together | CX Solutions Development Architect at Cisco Systems, Inc.
- Role
- Integrated Service Management (Ism) Programs Solutions Development Architect at Cisco
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Leslie McCarty
SDA within the Customer Experience (CX) Integrated Service Management (ISM) & CX Migration…
Experience
Integrated Service Management (Ism) Programs Solutions Development Architect
Oct 2021 — Present
As a Cisco Customer Experience (CX) Solutions Development Architect at Cisco, I specialize in designing and implementing innovative solutions that address complex customer challenges. I am focused on identifying & curating opportunities for the CX Integrated Services Management (ISM) programs including Migration Services to empower Customers with the knowledge, tools and Cisco expert Engineer support towards implementing emerging technologies and Lifecycle Management success. My role involves:* Solution Design: Translating customer business and technical requirements into comprehensive solutions, including architecture blueprints, high-level designs, and system specifications.* Cross-Functional Collaboration: Leading and assisting cross-functional projects across multiple technology domains to ensure seamless solution implementation.* Customer Engagement: Acting as a trusted advisor to customers, understanding their market and industry, and identifying opportunities for growth and innovation.* Technology Advocacy: Evangelizing emerging technologies and their business value to drive customer success and adoption.* Lifecycle Support: Providing guidance throughout the customer lifecycle, from presales to implementation and optimization, ensuring alignment with business outcomes.* Best Practices: Capturing, documenting, and sharing best practices to enhance solution delivery and customer satisfaction.This role allows me to leverage my expertise in many technology and architecture areas to deliver impactful solutions that drive customer success and foster long-term partnerships.
Education
Collin County Community College
Computer Science
Culver Academies
High School Diploma
Ennis High School
High School Diploma
The University of Texas at Dallas
BSEE
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.