Lelna Desta
Senior Market Research Analyst at UnitedHealth Group
- Role
- Senior Market Research Analyst at UnitedHealth Group
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Lelna Desta
MBA graduate with three years of experience in compiling data and findings from various sources to investigate customer concerns as a quality engineer at Medtronic and seven years of non-profit program management experience focused on ensuring the voice-of-the-customer is a key driver for business decisions. Conducted market research to build a go-to-market plan for Mortar Board and created process maps/strategies for vendor management to ensure a high quality customer experience at UHG. Strong skills in market research, providing strategic insight from quantitative/qualitative data, problem solving and cross-functional collaboration.
Experience
Senior Market Research Analyst
Jun 2017 — Present · Minneapolis, MN, US
Education
University of Minnesota
Bachelor's Degree, Biomedical Engineering
2008 — 2012
University of St. Thomas - Opus College of Business
Master of Business Administration (M.B.A.), Business Analytics
2015 — 2017
Skills
- Matlab
- Microsoft Office
- Public Speaking
- Cell Viability Assays
- Problem Solving
- Biomedical Engineering
- Teamwork
- Team Management
- Microsoft Word
- Team Leadership
- Microsoft Excel
- Tissue Culture
- Research
- Communication
- Data Analysis
- Qualitative Research
- Spss
- Nvivo
- Tissue Engineering
- Nonprofits
- Cell Culture
- Leadership
- Decision Analysis
- Prototype
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