Lello Pagliuca

Head Door Supervisor @Professional Security

GB

Head Doorman | High-Profile & Demanding Venues • Led and directed the door supervisor team during events, ensuring seamless operations and immediate escalation of incidents to the Duty Manager. • Supervised, motivated, and monitored staff performance while maintaining discipline, professionalism, and timekeeping standards. • Worked collaboratively with Venue Managers, Outlet Leaders, Licensees, Event Coordinators, and law enforcement to ensure compliance with licensing regulations and venue policies. • Delivered a visible and authoritative security presence, preventing and deterring anti-social behaviour, theft, and criminal activity. • Built strong rapport with clients, licensing officers, and patrons, balancing firm security with a professional and welcoming customer experience.