Lelia Connard-Carroll

People, Process, Products, and Technology! Certified Salesforce Business Analyst, Certified Scrum Product Owner, Salesforce - 5x Certified, Mentoring, Servant Leader supporting a team of Business Analysts

Role: Sr Consultant Principal Business Analyst at CoreSphere, LLC
Location: Charleston, WV, US
LinkedIn followers: 500 followers

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About Lelia Connard-Carroll

Experienced Salesforce Business Systems Analyst / PO with over 15 years of CRM experience…

Experience

Sr Consultant Principal Business Analyst
CoreSphere, LLC
Dec 2024 — Present · Bethesda, MD, US

Contact information

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Current company

CoreSphere, LLC

IT Services and IT Consulting · 61 employees · Founded 2003 · Bethesda, Maryland, United States

CoreSphere is a customer-focused Salesforce and ServiceNow implementation partner of choice with over 20 years of experience transforming private and public sector agencies into high-performing, AI and cloud-enabled enterprises. CoreSphere is the Prime for 95% of our engagements; we help organizations leverage automation, analytics, and intelligent insights to achieve measurable business outcomes. One of the only small businesses to achieve Summit Partnership status with Salesforce, CoreSphere has deep expertise in delivering cloud-based implementations that empower clients to transform their operations through the Salesforce, Force.com, and Public Sector Solutions platforms. Our team integrates AI-driven solutions within Agentforce to enhance customer engagement, streamline workflows, and enable smarter, data-informed decision-making. As an experienced Salesforce Sales, Services, and Public Sector Partner, we have successfully completed over 80 large-scale IaaS, PaaS, and SaaS implementations. CoreSphere has also developed a robust, comprehensive client and case management accelerator built on the Salesforce Platform. Tailored for Health and Human Services agencies and their network of providers and partners, CareSphere offers a scalable solution for child welfare, refugee support, behavioral health, case management, financial assistance, and other social services programs. Deployed in over 7 states and counting, CareSphere is improving the efficacy and efficiency of service delivery across the country. Since our founding in 2003, we have implemented innovative solutions for clients including BEP, GPO, DC DBH, the States of MD, Travis County TX, ND, MT, MA, WA, the TREAS, GSA, USCIS/DHS, FDA, CMS, HUD, the Dept of Edu, SEC, the Dept Commerce, CFPB, CDFI, the Dept Veterans Affairs, and NRC. At CoreSphere, our primary focus is on providing outstanding, AI-powered solutions across our core capabilities.

coresphere.com

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About Lelia Connard-Carroll

Experience

Sr Consultant Principal Business Analyst

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