Leila Dervisevic
Aspiring Business Analyst | Data Entry Clerk at UROne Benefits
- Role
- Data Entry Clerk at Urone Benefits
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Leila Dervisevic
Third-Year Business Analyst Student. Gaining hands-on experience, focusing on reporting…
Experience
Data Entry Clerk
Sep 2025 — Present
Be responsible for keying in health insurance enrollments through specific carrier websites/portals with a hard deadline in place to complete the enrollmentsConnect with customers over the phone regarding their enrollment applicationsPlay a critical role in ensuring accurate member data management and delivering outstanding customer support.Accurately input, update, and maintain member and provider information in internal systems.Review and verify data for completeness and correctness.Perform regular audits to ensure data integrity and compliance with company standards.Collaborate with internal teams to resolve data discrepancies.Respond to member and provider inquiries via phone, email, and chat in a professional and timely manner.Provide clear and accurate information regarding benefits, claims, and eligibility.Document all interactions in the CRM system.Escalate complex issues to appropriate departments while ensuring follow-through.
Education
Cuyahoga Community College
Associate of Arts - AA, Business & Communication
Cleveland State University
Bachelor of Business Administration (B.B.A.), Business Analytics
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