Leigh Underwood
Global Program Leader - Author
- Role
- Enterprise Customer Experience Global Program Leader at Rockwell Automation
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Leigh Underwood
Program Management Office | Strategy & Transformation Office | Practice Leader -…
Experience
Enterprise Customer Experience Global Program Leader
Jan 2023 — Present · Nashville, TN, US
Education
The University of Memphis
BA | Bachelor of Arts
Austin Peay State University
MS | Master of Professional Studies
Skills
- Pmo
- Pmp
- Leadership
- Business Process
- Process Improvement
- Customer Relationship Management (Crm)
- Public Speaking
- Consulting
- Customer Insight
- Customer Interaction Management
- IT Strategy
- Project Management
- Program Management
- Writing
- Customer Experience
- Itil
- Strategy
- Product Management
- Change Management
- Requirements Analysis
- Vendor Management
- Requirements Gathering
- Process Engineering
- Business Analysis
- Project Management Office (Pmo)
- Business Process Improvement
- Team Leadership
- Sdlc
- Enterprise Architecture
- Sharepoint
- Sales
- Project Portfolio Management
- Business Transformation
- Customer Retention
- Customer Service
- Management Consulting
- Agile Methodologies
- Team Building
- Business Intelligence
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