Leigh Jordan Smith

Claims Technical Director @Great American Insurance Group

Manage claim files for non-profit and social service organizations. Claims include commercial general liability, abuse, molestation and professional liability. Convey highly complex information regarding coverage, outcomes, negotiations, etc. to appropriate parties.Ensure compliance of claims handling with all state, legal, statutory, and regulatory bodies to comply with company procedures and requirements.Serve as a technical expert. Provide technical advice and/or training to lower level positions, management and other functional areas.Evaluate and make recommendations to executive management on internal and external issues of strategic importance to a product(s).Interact with underwriting and marketing regarding claims trend issues.