Leigh Ann Papajcik
Process Manager @SeamonWhiteside
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WORK HISTORY
Process Manager @SeamonWhiteside
Charlotte, NC
SME for business process improvement and associated software systems.\\\\n-Project manager for new ERP implementation; liaise with 3rd party consultant; lead configuration of software and all custom requests; design and lead staff training program across user levels; manage milestones and metrics for go-live.\\\\n-Project manager for custom Salesforce build and implementation project; SME on translating and improving current project management processes into Salesforce; assemble, lead, and manage internal stakeholder focus groups to gather specific datasets; lead staff training with a focus on re-designing daily processes to better implement Salesforce capabilities.\\\\n-Documenting current processes to create \"library\" of reference materials.\\\\n-Lead and improve new hire on-boarding sections.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
College of Charleston
Master's degree, English Literature
Hope College
Bachelor's degree, English Literature
ABOUT LEIGH ANN PAPAJCIK
Process minded, results driven. With 7 years of management experience and a career focused on organizational and procedural systems, I have the unique ability to transform complex principles into clear and actionable strategies. I look beyond the obvious to find creative solutions that will provide lasting change for you and your company. Skills Highlights-Organization and planning -Event planning -Accounting and daily operations -Process mapping documentation -Creating training manuals/guides -Implementing new software or processes.
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