Paul T Lefebvre

Information Technology Operations Manager @1computerservices Inc

ON, CA

As IT Operations Manager at 1 Computer Services, I lead the planning, execution, and optimization of IT operations for a diverse client base across industries including retail, manufacturing, logistics, and more. I oversee the full lifecycle of infrastructure and support services—from server and data center architecture to endpoint management and cloud integration—ensuring secure, scalable, and high-performing environments.My responsibilities include managing Microsoft 365 environments, coordinating network and server deployments, and implementing business continuity strategies. I also lead emergency response efforts, conduct WiFi site surveys, and ensure that all systems and services are aligned with client expectations and operational best practices.I work hands-on with top-tier platforms such as Datto, ZoHo, and other professional-grade support tools, alongside network hardware products and tools including Ubiquity Cloud and Site Management platforms, Cisco Catalyst and Meraki, Netgate, Lenovo, and most other industry leaders. These tools enable me to deliver proactive monitoring, streamlined operations, and responsive support across a wide range of environments.Collaborating closely with clients and internal teams, I translate business needs into actionable IT strategies that drive efficiency, reliability, and long-term value.

Devry Institute of Technology

Bachelor of Applied Science - BASc