Leeza Slessareva

Market Research & Insights Leader, B2B and B2C, Tech and Fintech Sectors, Client and Vendor Side Experience

Role
Applecare Digital at Apple
Location
Sunnyvale, CA, US
LinkedIn followers
500 followers

About Leeza Slessareva

Experienced in B2C and B2B market research with a track record of success in Fortune 500,…

Experience

  1. Applecare Digital

    Apple

    Oct 2018 — Present

    I lead a mixed-methods research practice that delivers strategic, actionable insights to shape user-centered experiences across digital support platforms. My work blends methodologies UX (qual & quant), market research (qual & quant), secondary research, and psychometrics to inform product direction, align with business priorities, and drive innovation.I oversee research across all digital support channels—including apps, websites, multimedia content, on-device tools, and generative support experiences—partnering closely with product managers, designers, content strategists, and market leads.By championing a culture of growth and collaboration, I empower my team to drive user impact and business value at scale.

Education

  • University at Albany

    MA

  • Case Western Reserve University

    MS

  • Case Western Reserve University

    BA

  • University at Albany

    PhD

Skills

  • Market Research
  • Marketing Research
  • Strategy
  • Marketing
  • Analytics
  • Spss
  • Psychology
  • Marketing Communications
  • Data Analysis
  • Statistics
  • Segmentation
  • Leadership
  • Qualitative Research
  • Customer Insight
  • Market Analysis
  • Management

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Leeza Slessareva — Applecare Digital at Apple in Sunnyvale, CA, US | Unifers