Lee Wosika
Sales Manager @Southwest Coffee Co
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WORK HISTORY
Sales Manager @Southwest Coffee Co
Focusing on sales and account management whilst working on our CRM system to help identify growth opportunities across various areas and industry sectors. Collaborating closely with our training academy as well as third party suppliers and servicing companies ensuring our customers receive the highest standards of service and support.Key Responsibilities:• Analyse and map out market areas and sectors for growth through CRM insights and GAP analysis.• Forster partnerships with external suppliers to enhance service delivery.• Implementation of to help expand market reach and achieve growth targets.• Cold acquisitions through various working methods to help identify market segments.• Elevate customers coffee experience through coffee tastings and machine demonstrations. • Target / Connect with key stakeholders within HORECA.• Work closely with our coffee supplier to help identify workable and successful methods of presentation.• Target competitors within geographical areas.Industry Knowledge:• Strong understanding of coffee production, sustainability and market trends.• Well versed in a variety of machine manufacturers coffee equipment.
EDUCATION
Falmouth University
Ba (Hons) Fine Art
ABOUT LEE WOSIKA
Sales Manager with a solid track record spanning years in customer service and leadership roles. My expertise is rooted in relationship building, both with clients and across internal teams, allowing me to form powerful partnerships between coffee roasters machine manufactures nationwide and clients.My journey in the coffee world began from the ground up. I’m a coffee advocate with hands on experience that allows me to connect meaningfully with customers, anticipate their needs, and deliver tailored solutions. With deep product knowledge and industry insight, I help clients harness their full potential and to elevate their coffee offering.• Strategic: Aligning business goals across sales, operations, and customer success teams to drive synergy and results.• Skilled communicator: Building trust and rapport with roasters, wholesalers, and distribution networks nationwide.• Coffee sales leader: Translating technical know-how into compelling value propositions, ensuring partners thrive using our equipment.Whether advising on machine selection, optimising operations, or elevating a café’s coffee profile, my passion for great coffee and exceptional customer service is what drives performance and long term partnerships.Let’s connect if you’re looking to elevate your coffee program with purposeful solutions built on real industry understanding.
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