Lee S.
Associate Manager Team Lead @Accenture
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WORK HISTORY
Associate Manager Team Lead @Accenture
DE
Building AI agents rooted in human-centred design and UX leadership- Led Teams in UX/UI audits across B2C, B2B, and government platforms to boost usability, compliance, and satisfaction- Lead design teams in UX/UI in SaaS and CRM systems, rapid prototyping, and scalable design systems by using Figma- Skilled in facilitating, user flows, analytics, service design, and journey mapping to align user needs with business goals- Partnered with cross-functional teams to deliver accessible, data-driven experiences (WCAG 2.1 | ISO 9241 | GDPR)- Mentor and coach fostering user-centred thinking across disciplines.
EDUCATION
FH Münster
Bachelor of Arts (B.A.), Kommunikationsdesign
FH Münster
TestDaF - C1-C2 Level Proficiency., Deutsch
Nanyang Academy of Fine Arts
Diploma equiv. Polytechnic, Graphic Design
Middlesex University
Bachelor's degree (Honours), Visual Communication Design
FH Münster
Master’s Degree (M.A.) Fachhochschule Münster, Information and Communication
SKILLS
ABOUT LEE S.
UX design isn\'t just about pixels and flows.It\'s about shaping the way people interact with systems — and the power dynamics those systems create. When we bring AI into workspaces, UX has to lead with intention. That means: Designing transparency — people should understand what the AI is doing. Creating feedback loops — when AI suggests something, can the human disagree? Prioritizing trust — does the interface empower the human? Reducing fear, not amplifying it.There\'s a big difference between designing AI to do someone\'s job and designing AI to make their job better. Let\'s stop automating for the sake of efficiency alone. Good AI design doesn\'t start with technology. It starts with empathy. And empathy? That\'s always been UX\'s superpower.Industry experience:FMCG | Retail | Life Sciences | Automotive | Health | Government | Energy | Insurance | Banking | Education | Telecommunications | NGO | Supply Chain & Logistics
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