Leena Pangarkar

About Leena Pangarkar

I’m a Quality and Risk Management professional with over 18 years of cross-domain experience spanning Information Security, Banking, Energy, Storage, Healthcare, and HCMS. My career has been defined by a balance of technical depth, operational excellence, and governance-driven leadership — all anchored by an unwavering commitment to quality and continuous improvement.Across these years, I’ve led end-to-end QA and testing engagements, managing teams of up to 200 professionals across geographies in onsite–offshore models for both Time & Material and Fixed Bid projects. My experience includes over a decade in client-facing and stakeholder management roles, ensuring strategic alignment between delivery, compliance, and business value.In addition to leading Quality Leadership, Project Management, and Service Delivery, I’ve built and scaled automation teams, introduced Agile testing practices, and contributed to staffing, training, and capability development — cultivating a culture of accountability and ownership.Currently part of a Governance, Risk, and Compliance (GRC) function, I’m expanding my focus toward Cybersecurity frameworks, ISO 27001:2023, ISO 9001 and SOC II Type 2 implementation, and AI-driven governance — exploring how these domains intersect to strengthen enterprise resilience and trust.My guiding philosophy is simple: Excellence isn’t a destination, it’s a discipline. I believe growth is a choice — one that requires curiosity, consistency, and courage to evolve beyond comfort zones.I’m driven by a future where quality, compliance, and intelligence converge — where organizations operate not just securely and efficiently, but with integrity and foresight.

Experience

1. Lead Consultant

   Infosys

   Jun 2025 — Present · Pune, IN

   Working as a Chief Risk Manager for Non-Financial Risk Management Advisory initiatives for a leading European bank, supporting enterprise risk governance and strengthening the bank’s control environment across business units.Working with senior leadership on non-financial risk domains including operational risk, regulatory compliance, conduct risk, and technology risk.Partnering with business, compliance, and technology teams to identify emerging risks and design mitigation strategies aligned with regulatory expectations and internal risk appetite.Helping the bank’s governance framework by reviewing policies, risk standards, and control mechanisms to ensure consistency across global operations.Conducting risk assessments and control effectiveness reviews to evaluate operational resilience and regulatory readiness.Support implementation and enhancement of enterprise risk management frameworks, ensuring alignment with European banking regulatory requirements and industry best practices.Provided strategic guidance on remediation plans for identified control gaps, ensuring sustainable risk reduction and regulatory compliance.Facilitating cross-functional collaboration between first, second, and third lines of defense to improve risk visibility and accountability across the organization.Contributed to executive reporting by synthesizing complex risk data into clear insights for decision-making.

Education

• Hiraben Nanavati Institute for Management and Research for Women, Pune

  Master of Business Administration (MBA), Human Resources Management and Services

  2006 — 2007

• BYK

  B.Com, Computer Applications

  1900 — 2009

• Hiraben Nanavati Institute for Management and Research for Women, Pune

  Master of Business Administration (MBA), Systems

  2004 — 2006

Skills

• Testing
• Nas
• Linux
• Test Planning
• Test Management
• Manual Testing
• Virtualization
• Networking
• System Testing
• Test Cases
• Sdlc
• Agile Methodologies
• Test Automation
• Software Quality Assurance
• Unix
• Oracle
• Requirements Analysis
• Regression Testing
• Software Project Management