Leena Selvam
\"PAN India Customer Service Lead at Reliance Jewels | Expert in Customer Care, Customer Relationship Management & Escalation Management | Driving Excellence in Customer Experience | Reliance Retail\"
- Role
- Lead Crm - Customer Relationship Management Reliance Jewels at Reliance Retail at Reliance Retail
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Lead Crm - Customer Relationship Management Reliance Jewels at Reliance Retail
Nov 2022 — Present · Navi Mumbai, IN
Education
Indian Institute of Management, Kozhikode
Management Development Programme, Business Administration, Management and Operations
Bhartiya Shiksha Parishad
Bachelor of Arts (B.A.)
2003 — 2005
Skills
- Market Research
- Courtesy
- Negotiation
- Sales
- Contract Negotiation
- Selling
- Customer Service
- Conference Rooms
- Marketing
- Advertising
- Team Management
- Business Development
- Customer Satisfaction
- New Business Development
- Accurate Data Entry
- Sales Management
- Creative Merchandising
- Persuasion
- Business Strategy
- Marketing Strategy
- Recruiting
- Bidding Process
- Retail
- Direct Marketing
- Deadline Driven
- Real Estate
- Management
- Move
- Hospitality
- Building Relationships
- Strategic Planning
- Cost Efficiency
- Sales Process
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