Leena Khosa
Order Management, Customer Relationship Management, Invoicing & Receivables Follow-up, Logistics Coordination, Export-Import Documentation, International Trade Compliance, Master Data Management,
- Role
- Senior Customer Service Representative at Omya
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Leena Khosa
Customer Service Executive with 20 years of professional experience across customer…
Experience
Senior Customer Service Representative
Sep 2022 — Present · Mumbai, IN
Manage end-to-end customer order fulfilment, ensuring smooth coordination between sales, logistics, and customers across global and domestic markets.• Assist sales team with forecasting and order processing using SAP MM & SD modules.• Coordinate dispatch schedules and provide proactive shipment tracking updates to customers.• Manage local and overseas purchase orders, ensuring compliance with payment terms and timelines.• Partner with Customs House Agents (CHA) for import/export clearance and ensure timely delivery to warehouses.• Act as Local Master Data Representative to facilitate creation and extension of customer, vendor, and material codes across regional systems.• Handle invoicing for local and export customers, prepare shipping documents, and arrange last-mile delivery.• Track receivables and follow up to ensure healthy cash flow.
Skills
- Invoicing
- Business Development
- Time Management
- Shipping
- Sales
- Export
- Freight
- Container
- Import Export
- Air Freight
- Import
- B2b
- Customer Service
- Logistics
- Customs Regulations
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.