Leemue Koimene

Account Manager @BrightView Landscapes

Responsible for overall client customer satisfaction-Manages client expectation regarding the delivery of services-Provides the customer with proactive consultative services on process improvement etc-Communicates and educates clients on latest trends, concerns and changes in the industry-Effectively and efficiently manages complex accounts and high-level service deliverables-Provides leadership within the extended service team-Develop and maintain long-term loyal client relationships-Lead and facilitate resolution of customer problems or concerns-Maximize work opportunities and achieve work order sales that meet branch goals-Identify areas of opportunity to increase account growth and drive revenue-Communicate regularly with Branch production personnel to ensure customer needs and expectations are being met and exceeded through site visits and meetings-Develop strong relationships with production personnel to ensure that customer service and production teams are coordinated on serving customers-Identify ways to enhance and grow business with existing clients