Lee Manzer

About Lee Manzer

I\'m Lee Manzer, a seasoned Senior Director of Automations and AI at BizIQ, where I spearhead technical support, customer onboarding, and automation-driven delivery across the organization. I excel in high-growth environments, aligning operational clarity, scalability, and customer experience to drive momentum.My focus: building structures that foster accountability, drive outcomes, and empower teams to execute with confidence.Recent achievements- Opened three new departments within BizIQ in just 22 months- Successfully launched four product lines and absorbed three more into streamlined delivery models- Led 30 pilot projects across six departments, ensuring stakeholder alignment, repeatable workflows, and seamless system integration without disrupting productionMy approach: I combine CRM strategy, automation architecture, technical execution, and training enablement to ensure long-term adoption and success. I drive results from every angle: operational efficiency, technical excellence, client retention, and revenue expansion. Our numbers speak for themselves, with continuous scaling, target expansion, and a solid foundation for long-term growth.Let\'s connect: If you\'re passionate about automation, AI enablement, and building high-performing teams, I\'m always open to exploring new opportunities and collaborations.

Experience

1. Senior Director of Solutions Engineering

   BizIQ - Smart Growth Marketing

   Oct 2025 — Present

   Senior technical leader driving CRM, automation, and AI powered solution architecture at scale, directly enabling revenue growth and operational efficiency.Owned end to end solution strategy across inbound and outbound automation, including voice AI systems, supporting 30 plus concurrent client implementations and accelerating onboarding velocity by 40 percent through standardized frameworks and automation. Helped expand product adoption and retention by designing scalable delivery models that reduced implementation friction and improved customer outcomes.Partnered with sales and executive leadership on complex and enterprise deals, influencing pricing, packaging, and technical scope. Built and mentored high performing solutions teams while establishing repeatable systems that allowed the company to scale without increasing delivery risk.Known for translating ambiguous business problems into production ready architectures, operating with high ownership, and delivering systems that perform reliably under growth pressure.

Education

• Iowa Lakes Community College

  Associate Degree's, General Studies and Surgical Technology

  2011 — 2013

Skills

• Employee Engagement
• Leadership Development
• Ferpa
• Fdcpa
• Strategic Planning
• Customer Retention
• Customer Service
• Personal Development
• Time Management
• Real Estate Transactions
• Management
• Sales Prospecting
• Office 365
• Hiring Employees
• Retaining Customers
• Real Estate Development
• Marketing
• Key Performance Indicators
• Microsoft Office
• Sales
• Staff Management
• Coaching Staff
• Commercial Banking
• Customer-Focused Sales
• Admissions
• Coaching
• Project Estimation
• Data Analysis
• Job Coaching
• Technical Support
• Operations Management
• Third Party Collections
• Customer-Focused Service
• Team Leadership
• Performance Management
• Crm
• Employee Training
• Leadership
• Leading Diverse Teams
• Investment Properties