Leela Krishna

About Leela Krishna

Strategic HR & Operations Leader with over 20 years of experience driving large-scale staffing, skilling, and workforce management projects across India. I currently lead a ₹250 Cr+ recurring revenue vertical with deployed field employees and a strong core team across multiple regions.My core strengths lie in P&L ownership, government and private sector contract delivery, employee engagement, retention strategies, and operational efficiency. I’ve turned around underperforming verticals, implemented scalable HR systems, and strengthened delivery governance while maintaining compliance across labor laws and industry frameworks.

Experience

1. Business Head - Staffing Services

   Paradigmit

   Dec 2020 — Present · Hyderabad, IN

   Strategic Leadership, P&L Management• Provide strategic leadership and direction for the General & Govt. Staffing and Skill Development verticals, with direct responsibility for P&L management and business outcomes. • Successfully developed and executed growth strategies that resulted in 100% revenue growth and expanded the client base in two years. • Lead cross-functional teams to drive strategic initiatives, increasing operational efficiency by 20% through process streamlining.• Identify new business opportunities while acquiring new clients, contracts and drive initiatives to enter new markets, diversify services and maximize revenue streams.Operational Excellence & Process Management• Oversee the operational aspects of all business verticals, ensuring efficiency, quality, and compliance with industry standards and regulations.• Implement process improvements and operational efficiencies to optimize resource utilization, reduce costs, and enhance service delivery.• Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and drive continuous process enhancements.Client Relationship Management• Build and maintain strong relationships with key clients, stakeholders, and partners in the staffing, skill development, and government sectors.• Serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring high levels of client satisfaction and retention.• Collaborate with clients to understand their needs, address their challenges, and deliver tailored staffing and skill development solutions that meet their objectives.

Education

• Siva Sivani Institute of Management

  PGDBM, Human Resources

  1999 — 2005

• Andhra University

  BBM, Business Management

  1997 — 2000

Skills

• Sourcing
• Temporary Placement
• Project Planning
• New Hire Orientations
• HR Software
• Contract Recruitment
• Strategic HR
• Strategic Planning
• Employee Relations
• Benefits Negotiation
• Talent Acquisition
• Mis
• Employee Engagement
• Talent Management
• Recruitments
• Outsourcing
• Personnel Management
• Screening
• Hiring
• Training
• Performance Appraisal
• Human Resources
• Payroll
• Analysis
• Performance Management
• Employee Training
• HR Metrics
• Attrition
• Hris
• HR Policies
• Leadership
• Team Building
• Management
• Process Improvement
• Networking
• Incentive Programs
• Insurance
• Recruiting
• Screening Resumes