Leejo T.
Director of Customer Success @ Congruent Software Inc. | IT Application Services
- Role
- Director of Customer Success at Congruent Software Inc
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Leejo T.
As the Director of Customer Success at Congruent, I help deliver innovative and scalable…
Experience
Director of Customer Success
Jun 2015 — Present
Accountable for P&L, Sales pipeline development, New Business Acquisition, and Account ManagementManaging global sales initiatives, handling accounts and partnerships across the US, Europe, and Australia, including Fortune 500 companies.Utilize process-driven methodologies for lead analysis, solution selling, cross-selling, and closing high-value deals. Developing strong stakeholder relationships, navigating decision-making processes to deliver tailored solutions.Responding to RFIs, RFPs, and proposals while managing high-value government and corporate projects.Maintaining CRM systems like Salesforce and Dynamics CRM to track and manage sales pipelines effectively.Guide digital marketing strategies, implement demand generation plans, and develop business cases to drive year-over-year growth.Leverage tools like ZoomInfo, LinkedIn Sales Navigator, and Apollo to optimize lead generation and account management.Actively engage in industry events such as Microsoft conferences, Salesforce Dreamforce, and London Technology Week to foster professional networks.
Education
Manipal Univ.
Master of Business Administration (M.B.A.)
Skills
- Pre-Sales
- Business Strategy
- Project Management
- Team Management
- Cxo Level Engagement
- Strategic Marketing
- Software Project Management
- Crm
- Saas
- Enterprise Software
- Customer Relationship Management (Crm)
- Dynamic Positioning
- Consulting
- Outsourcing
- Account Management
- Market Research
- Business Process
- IT Strategy
- Business Planning
- Product Development
- Salesforce.com Consulting
- Requirements Analysis
- Management
- Strategic Partnerships
- Business Development
- Erp
- Email Marketing
- Social Networking
- Social Media Marketing
- Strategic Planning
- Solution Architecture
- IT Cost Optimization
- Business Intelligence
- Strategy
- Testing
- New Business Development
- Integration
- Business Analysis
- Salesforce.com
- Lead Generation
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