Leeia Chantapan
Network Engineer | Multi-Site Infrastructure | IT Governance | Incident Response & Operational Strategy
- Role
- Network Engineer at Compass Group USA
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Leeia Chantapan
Network Engineer focused on infrastructure governance, operational maturity, and scalable systems design across multi-site environments.I specialize in strengthening network reliability while formalizing the processes, standards, and ownership models that support long-term stability. My work has evolved from hands-on technical execution to designing structured frameworks for incident response, remediation tracking, infrastructure standardization, and cross-functional operational alignment.I am particularly interested in the intersection of technology and organizational design, where clear accountability models, disciplined documentation, and structured risk management reduce operational exposure and increase resilience.My focus extends beyond network uptime to operational scalability: translating technical risk into business impact, improving visibility across stakeholders, and helping teams transition from reactive support models to governed, sustainable infrastructure environments.Long term, I am committed to contributing at the infrastructure and technology leadership level, shaping systems that are secure, measurable, and aligned with broader business strategy.
Experience
Network Engineer
Mar 2024 — Present · Redmond, WA, US
Network Engineer supporting multi-site campus café infrastructure across Microsoft environments, focused on network resilience, governance standardization, and operational maturity.Designed and implemented a formal Incident Response Program, defining escalation models, documentation standards, and cross-functional communication workflows. Reduced outage ambiguity through clear ownership structures and repeatable response protocols. Translate technical findings into executive-ready summaries to support leadership visibility and decision-making.Manage and remediate network infrastructure including Meraki switching, fiber connectivity, WAN failover (CradlePoint), and structured cabling. Coordinate vendor RMAs and lifecycle management to minimize downtime and maintain service continuity.Partner with Directors, Projects, Facilities, and vendors to align infrastructure initiatives with business priorities and PCI compliance standards. Contribute process improvement insights and systems-level recommendations to strengthen operational scalability.
Education
Massachusetts Institute of Technology
Applied Data Science Program
Western Governors University
Bachelor of Science - BS, Software Development
2019
North Seattle College
Associate of Science - AS, Network and System Administration
2016 — 2018
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