Lee E.

Delivery Manager @Compass Digital

Mississauga, ON, CA

Manage entire system implementation from on site assessment, information gathering, planning, development, QA, deployment and post deployment support• Manage all aspects of assigned projects including development of proposals, project charter and plan, solution assessments cost and resource estimates projects’ schedule, risk and risk mitigation plan• Collaborate with different IT teams, third party vendors to ensure seamless deployment and support to ensure success of new rollouts and minimize clients’ impact.• Develop site assessment documentation including SOW approval and Identify and opportunities to optimize the implementation process.• Work closely with clients with a strong on-site presence for assessments, deployments, hardware installs, support and marketing initiatives.• Maintain client relationships and seek opportunities to further optimize operations.

Learning Tree International

Windows 7 Support and Administration

Learning Tree International

Management and Team Essentials

Learning Tree International

Communication Skills: Results through Collaboration

Seneca College of Applied Arts and Technology

Computer Engineering Technology/Technician

Learning Tree International

Introduction to Network Troubleshooting and Support