Lee Cockerell
Customer Service Consultant @The Walt Disney Company
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WORK HISTORY
Customer Service Consultant @The Walt Disney Company
Orlando, FL, US
EDUCATION
Accademia Costume & Moda
Bachelor of Applied Science - BASc
Oklahoma State University
Hotel and Restaurant Administration Major, Hotel, Motel, and Restaurant Management
Oklahoma State University and The US Army
None, Hotel and Restaurant Administration
SKILLS
ABOUT LEE COCKERELL
Hilton Hotels Corporation: 8 Years: Marriott Hotels and Resorts, 17 years: The Walt Disney Company, 16 Years. I held various executive positions with Hilton, Marriott and Disney. I now operate my own company, Lee Cockerell, LLC. I provide keynote speeches and seminars on Leadership, Management and Service Excellence. I have published four books: BOOKS: Creating Magic.10 Common Sense Leadership Strategies From a Life at Disney. The Customer Rules.The 39 Essential Rules for Delivering Sensational Service. Time Management Magic.How To Get More Done Every Day.Career Magic.How to Stay on Track to Achieve a Stellar Career Other Resources:Creating Disney Magic weekly podcast on iTunes or my website.Website: See my website and leadership podcast for more details about me and my company at: Leadership and Management Development. Time Management Seminars; Service Excellence Seminars.
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