Chris L.

About Chris L.

As a Program/Product Manager with 7+ years of experience across supply chain, e-commerce, marketing, product development, I believe I can be a great candidate for your team. I am reliable, dedicated, and energetic to dive into solutions and additional areas of opportunities. Skills/Technical:Program/Project ManagementProduct managementRoad-mapping Doc writingProcess improvementCross-function experienceTeam orientatedSQLAnalyticsFast learnerLenel 2010SharePoint Travel TrackerMilestoneCCTVMicrosoft OutlookMicrosoft OfficeMicrosoft ExcelMicrosoft Power PointPerspectiveSend Word NowBadge AccessTroubleshooting Problem Solving

Experience

1. Senior Technical Program Manager

   Nordstrom

   Jun 2025 — Present

   Contribute to the delivery roadmap and ensure that requirements are independent of a specific implementation. Engage with product management and engineering teams to align prioritization of business initiatives and key metrics that define the success of these initiatives.• Identify hard external dependencies and ensure that systems can meet targeted service-level objectives despite these challenges. Work directly with engineering teams to break down goals into small, iterative deliverables.• Lead teams through the full project lifecycle, including ideation, definition, build, testing, launch, and support & closure phases, utilizing appropriate project management methodologies and tools.• Programs: o Enterprise Carrier Management System (ECMS): Optimizing the Nordstrom Outbound network through customer experience, rate shopping & carrier onboarding to drive cost savings. o Transportation Management System (TMS): Optimizing shipment planning and execution for Nordstrom’s transportation network operating domestically and internationally.

Education

• University of Washington

  Bachelor's degree

  2008 — 2013

• University of Washington Bothell

  Mathematics

  2017 — 2020

• South Seattle College

  Associate of Arts and Sciences (AAS)

  2008 — 2011

• Foster High School

  High School Diploma

  2002 — 2006

Skills

• Microsoft Office
• Big Data
• Android
• Security
• Customer Service
• Agile Project Management
• Computer Science
• Automotive Repair
• Mobile Applications
• First Aid
• Microsoft Excel
• Ruby
• Cctv
• Training
• Report Writing
• Powerpoint
• Physical Security
• Wing Chun
• Weight Training
• Online Gaming
• Typing
• Management
• Outlook
• Drawing
• Poetry
• Kung Fu
• Drag Racing
• Lenel
• Milestones
• Team Leadership
• Milestone
• Creative Writing
• Time & Attendance
• Project Management
• Time Management
• Teamwork
• Microsoft Word
• Sql