Leeav N.

About Leeav N.

Passionate about empowering both teams and customers, I bring over 15 years of experience in the SaaS industry, laser-focused on driving customer success in strategic and enterprise accounts. My data-driven approach has consistently maximized renewal rates and increased annual recurring revenue, all while minimizing churn. Exceptional at managing high-value customer relationships from onboarding to renewal, I\'ve successfully collaborated across departments to boost customer loyalty and lifetime value.Proud to have led diverse and talented teams, I\'ve implemented analytics and customer feedback loops that directly contributed to company performance. Whether I’m driving $20M+ in ARR or boosting Net Promoter Scores by over 30%, my goal remains the same: deliver exceptional value to both the customer and the company.Specialties: Strategic Planning, Enterprise Account Management, Revenue Optimization, Data-Driven Decision Making, Client Relationship Management.

Experience

1. Head of Freedom 360 and Senior Enterprise Account Manager

   Snappy Kraken

   Jul 2025 — Present

Education

• The University of Memphis

  Bachelor of Science - BS

Skills

• Rich Media
• Content Management
• Mobile Marketing
• Online Advertising
• Conversion Optimization
• Account Management
• Campaign Management
• Web 2.0
• Google Adwords
• SEO
• B2b
• Direct Marketing
• Mobile Advertising
• E-Commerce
• Advertising
• Search Advertising
• Web Analytics
• Integrated Marketing
• New Media
• Email Marketing
• Display Advertising
• Digital Strategy
• Business Performance Management
• Product Marketing
• Ad Networks
• Social Networking
• Online Marketing
• Ad Serving
• Ppc
• Content Strategy
• Mobile Applications
• Online Reputation Management
• Lead Generation
• Web Marketing
• Salesforce.com
• Media Buying
• Affiliate Marketing
• Strategic Partnerships
• Mobile Internet
• Digital Marketing