Leeann McCoy-Tomlin
Client Champion | Customer Success | Client Services | Collaboration | Strategic Account Management | Top Notch Work Ethic | CRM | Complex Project Management | BPO
- Role
- Senior Customer Success Manager at Nexthink
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Leeann McCoy-Tomlin
Innovative senior executive with successful history delivering strategic change…
Experience
Senior Customer Success Manager
Apr 2023 — Present · Franklin, TN, US
Education
Vanderbilt University
Southeastern School of Banking, Owen School of Management
1995 — 1997
Villanova University
PMP, Project Management
2012 — 2013
Trevecca Nazarene University
BA, Human Relations
1993 — 1995
Skills
- Contact Centers
- Client Services
- Strategic Consulting
- Management Consulting
- Budgets
- Strategic Partnerships
- Workforce Management
- Key Account Management
- Sales Process
- Project Management
- Telemarketing
- Customer Experience
- Call Centers
- Business Development
- Cross-Functional Team Leadership
- Sales Management
- Project Delivery
- Sales
- Project Planning
- Outsourcing
- Process Improvement
- Inbound Marketing
- Leadership
- Customer Retention
- Professional Services
- Call Center
- Analytics
- Lead Generation
- Customer Acquisition
- Management
- Consulting
- Team Management
- Account Management
- Change Management
- Performance Management
- Financial Services
- Crm
- Business Process Improvement
- Telecommunications
- Analysis
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