Lee Upshur

Sr Consultant @Etzbach Consulting Marilyn Etzbach Llc

Brooklyn, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Sr Consultant @Etzbach Consulting Marilyn Etzbach Llc

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NY, US

EDUCATION

2009 — 2012

Roosevelt University

Bachelor's degree, Hospitality Administration/Management

2008 — 2009

Kent State University

Hospitality Administration/Management

SKILLS

Food & BeverageCustomer ServiceRetailHospitalityDiligentPositive Can-Do AttitudeHotel ManagementEmployee TrainingHospitality ManagementPositivitySolution FocusedTeam LeadershipHotelsHumorCustomer SatisfactionTrainingMicrosoft OfficeSalesFront OfficeManagementProcess ImprovementHospitality IndustryTeamworkLeadershipOrganizational DevelopmentGuest Service Management

ABOUT LEE UPSHUR

Elite professional with 7 years of experience in change management and employee engagement. My areas of expertise include demographic data analysis, international DEI + customer success strategies, and HR/People operations support and management. I excel in engaging with stakeholders and employees and garnering cross-departmental support for programs and initiatives. Technical Toolkit:Atlassian (Confluence, Jira), Dandi (DEI data analytics), Zendesk, Freshdesk (Customer Service Software), Trello, Asana, Google Suite, Notion, Final DraftMy Specialities:Data analytics, Stakeholder engagement, Community building/repair, Talent Acquisition, Inclusive strategy, ERG program management, Employee/Customer engagement

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Lee Upshur — Sr Consultant at Etzbach Consulting Marilyn Etzbach Llc in Brooklyn, NY, US | Unifers