Lee Smith
Business Change Project Lead @Aberdeenshire Council
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WORK HISTORY
Business Change Project Lead @Aberdeenshire Council
EDUCATION
The Robert Gordon University
BSc
ISEB
ITIL Foundation V3
SKILLS
ABOUT LEE SMITH
A reliable, enthusiastic and self-motivated PRINCE2 certified IT Project Manager and IT Service Management professional with highly developed interpersonal and communication skills; Specialist in project management and team leadership within the Oil & Gas Upstream environment; with over 20 years of extensive experience in the IT industry and a proven track record for consistently delivering challenging projects with aggressive timescales on time and within budget.Professional Achievements• Award received for Outstanding Individual Contribution within BP’s Upstream Application Development and Application Maintenance vendor strategy.• Played a key role in implementing a successful global 24x7 support model for BP’s IT & S Wells Service Desk, providing technical and domain mentoring for new and existing team members for a global user base of Establishment of triage support function within BP’s IT & S Wells Service Desk to increase the number of first line fixes• Implementation of annual license renewal strategy for BP IT & S Wells applications portfolio resulting in year on year license cost reductions.• Strong technical leadership within BP IT & S Wells Service Desk resulting in delegated change management responsibility from the customer to minimize impact to drilling operations globally and also provide a benchmark service delivery model which was adopted by several other support teams within BP.
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