Lee Baker

About Lee Baker

Hi, I’m Lee Baker—an experienced operations and cybersecurity professional with 15+ years of hands-on leadership in high-pressure environments. I specialize in keeping systems secure, teams aligned, and operations running smoothly—even during major disruptions.Whether I’m authoring SOPs that become company standards, coordinating cross-functional teams, or stepping up as the sole leader during a crisis, I bring clarity, consistency, and calm to complex challenges.I hold multiple CompTIA certifications (PenTest+, Security+, Network+, A+) and a Bachelor’s in Cybersecurity & Information Assurance. My background spans IT operations, incident response, and vendor coordination, and I’m now open to new opportunities—including roles outside traditional IT—where I can bring my problem-solving mindset and operational excellence to the table. Let’s connect if you’re looking for someone who can lead, adapt, and deliver results—especially when it matters most.

Experience

1. Os Network Analyst

   DICK'S Sporting Goods

   Nov 2025 — Present

   Performed root-cause analysis on inbound trailer completion failures, initiating vendor collaboration to resolve systemic pain points.• Partnered with BI and development teams to enhance reporting and procedural workflows within WM environment.• Streamlined distribution chain processes by eliminating redundant systems data, improving aging order handling for inventory control and accounts payable.• Served as primary liaison for merchandising teams to execute PO cost modifications and ASN adjustments.• Corrected internal inventory discrepancies through systemic order data manipulation, reducing errors caused by misrouted vendor shipments.• Delivered special projects assigned by senior Operations Support management, ensuring timely execution and operational continuity.

Education

• Western Governors University

  Bachelor of Applied Science - BASc

  2021 — 2024

• international academy of Design and Technology-Pittsburgh

  Associate's Degree

  2000 — 2002

Skills

• Lean Processes
• Lean Fundamentals
• Computer Maintenance
• Windows Xp Pro
• Windows 7
• Creative Problem Solving
• Internet Troubleshooting
• Customer Satisfaction
• Pc Building
• Pkms
• Network Troubleshooting
• Management
• Schedule Development
• Inventory Management
• Computer Network Operations
• Driving Results
• Cross-Functional Coordination
• Computer Hardware Troubleshooting
• Computer Proficiency
• Problem Solving
• Operations Management
• Networking
• Warehouse Management
• Microsoft Office
• Analytical Skills
• Systems Analysis
• Information Technology
• Computer Hardware
• Customer Service
• Time Management
• Computer Repair
• Leadership
• Operational Planning