Lee Roberts
Area General Manager - GF Hotels
- Role
- Area General Manager at GF Hotels & Resorts
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
Experience
Area General Manager
Oct 2024 — Present · Pleasant Hill, CA, US
Responsible for developing financial goals and supporting the properties and teams to achieve their objectives. Analyzing monthly P&L Reporting to ensure that revenue strategies are met as well as guest satisfaction targets are exceeded. Maintain product and service standards by constantly evaluating team and property performance. Investigating any customer escalations, taking action on corrective actions and implementing changes to increase levels of operational excellence. Implement preventative maintenance programs as well as focus on property walks to review safety and security for staff and guests alike.
Education
University of Phoenix
Master's Degree, Human Resources Management and Services
2009 — 2010
University of Phoenix
Master's Degree, Psychology
2010 — 2011
University of Phoenix
Bachelor's Degree, Accounting and Business/Management
2005 — 2007
University of Phoenix
Master's Degree, Accounting and Business/Management
2007 — 2009
Cosumnes River College
Associate's Degree, General Education
1992 — 1997
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