Lee Joseph
Ee Customer Advisor Resources Team Leadership @EE
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WORK HISTORY
Ee Customer Advisor Resources Team Leadership @EE
Re- located from Aztec West Almondsbury (Sept 2023) to new Assembly building Temple Quarter BristolDiagnosing and resolving customer issues and proactively identifying and implementing service improvements. Escalating problems to the technical and product teams. Team Leaders responsibilities including.Create an inspiring team environment.Manage the operation and admin.Lead and motivate the team.Manage performance.Solve problems.Care for the health, safety and welfare of team.Set clear team goals.Delegate tasks and set deadlines.Oversee day-to-day operation.Monitor team performance and report on metrics.Motivate team members.Discover training needs and provide coaching.KPI Standards and Targets
EDUCATION
BRADLEY STOKE COMMUNITY SCHOOL
GCSEs Grades 7 to 9
ABOUT LEE JOSEPH
I am currently working as an EE employee diagnosing and resolving customer issues and…
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