Lee Foreman

Sr Manager Reporting, Quality and Process Improvement, Houston and Western Region @DHL

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2015 — Present

Sr Manager Reporting, Quality and Process Improvement, Houston and Western Region @DHL

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Houston, TX, US

EDUCATION

1998 — 1999

University of Phoenix

Incomplete

1984 — 1987

The University of Texas at Austin

BA

SKILLS

Customer ExperienceCreative DirectionTeam Engagement for Problem Solutions, Gaining Buy in and 100% SupportNever Settle for Anything Less Than the Best and Inspire the Same From Staff!Change ManagementInspirational LeadershipComplaints ManagementProcess DevelopmentContact Center DesignStrategic PlanningCantrol Positive AttritionOrganizational Development & LeadershipCall & Contact Center LeadershipAccount/Customer Emergency Response to Save at Risk BusinessCustomer Loyalty & RetentionWorkforce Management/Proficient SchedulingRelationship CultivationOpen Door PolicyCreative Business SolutionsCustomer FocusHuman Resources SpecialistPersonnel RecruitingCreative Strategic Planning and Tactictal Delivery of ResultsCreative Problem SolvingCommitted to Continued Excellence and Continued Process ImprovementCross-Functional Team LeadershipTeam BuildingCustomer Feedback & EngagementInnovation DevelopmentCustomer RetentionComplete Office ManagementTrustworthyReliabilityEmployee Engagement at Highest LevelsProactivityBudgetingJob Description DevelopmentCreative WritingProfit & Loss ManagementPartnership Development

ABOUT LEE FOREMAN

RETIRED* Senior-level Leader with extensive experience and successful leadership in…

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