Lee Duque
GTM & OPERATIONS SPECIALIST
- Role
- Business Development Operations Specialist at Palantir Technologies
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Lee Duque
People-focused professional with a passion for service, culture-building, and operational excellence. Known as the go-to resource across roles for owning projects, advocating for teammates, and enhancing customer and employee experiences through detail-oriented execution. Bring frontline knowledge of stakeholder engagement, strategic operations, internal communications, and visit planning across global teams and high-level initiatives. Approach leadership with openness, adaptability, and a drive to amplify collective strengths while favoring ideas over ego to achieve the best outcomes. Proven ability to balance upstream and downstream dependencies while aligning execution with customer-centric outcomes and organizational goals. Deliver value via unmatched motivation and a consistent commitment to helping people and processes shine.VALUE PROPOSITIONSStrategic Customer Experience Design: Capable of developing customer experience strategies that align with organizational goals to guide teams from vision through scalable execution.Insights-Driven Enablement: Ability to leverage feedback loops and customer experience analytics to optimize journey touchpoints and align service with measurable value.Stakeholder Influence: Excel in engaging and aligning executive, operational, and customer stakeholders through compelling communication, trust-building, and collaborative planning.EXPERTISE •Customer Experience Enhancement •Event Logistics •Global Scheduling•Leadership Support •Project Planning •Operational Execution •Content Strategy•Documentation Control •Travel Arrangements •Compliance Oversight •Culture Initiatives •Messaging •CX Programs •Cross-Functional Support •Process Optimization •Stakeholder Communication •3rd Party Vendor Review & Management •Budgeting •B2B & B2C Management •Trade Shows / Fairs / Conferences / BootcampsPlanning/Comms: Slack, Asana, Quip, Google Suite, Zoom, Monday, Calendly Events: Splash, Eventbrite, Evite Data/CRM: Salesforce, Marketo, EOLAS, Jira, Stripe Social Planning: Canva, SurveyMonkey, Slido Web: Squarespace
Experience
Business Development Operations Specialist
Jul 2022 — Present · Denver, CO, US
Education
Universitat de Barcelona / University of Barcelona
Spanish
Stony Brook University
Bachelor of Arts - BA
La Sorbonne
Cours de Civilisation Française (Graduate Studies); Concentration: French Language
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