Lee Buckley

Senior Technical Support @Recticel Insulation Uk

Stoke-On-Trent, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2026 — Present

Senior Technical Support @Recticel Insulation Uk

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Senior Technical Support – Recticel Insulation UKRecticel Insulation Boards DivisionAs Senior Technical Support, I provide advanced technical expertise across the UK & Ireland commercial teams, delivering high‑quality technical guidance, calculations, and regulatory insight. I manage the day‑to‑day operation of the technical helpdesk, ensuring technical excellence and driving continuous improvement.I contribute to the development of technical specifications, certification activities, product documentation, and training materials. I support product development and competitor benchmarking to inform strategic decisions and strengthen our technical capability.I represent the business within key trade associations, including the Insulation Manufacturers Association, where I also chair a technical committee, helping to shape industry standards, influence regulatory direction, and support sector collaboration.I manage and develop the Technical Assistant, ensuring efficient technical office performance and consistent service for internal and external stakeholders.Key responsibilities- Deliver expert technical support, calculations, and regulatory guidance- Develop technical specifications, documentation, and marketing content- Support product and system certification and testing programmes- Provide structured technical and product training- Represent the business in the Insulation Manufacturers Association and chair a technical committee- Conduct technical benchmarking and competitor analysis- Lead technical knowledge development and best‑practice sharing- Manage and develop the Technical Assistant.

EDUCATION

2007 — 2009

Staffordshire University

Bachelor’s Degree

N/A

Edensor High School

9 GCSEs

N/A

Fenton Sixth Form College

4 A-Levels

SKILLS

TeamworkTechnical SupportSales AdministrationTime ManagementThermal InsulationInsulationConstructionCustomer ServiceReporting & AnalysisEmployee TrainingCommunicationNegotiationSalesBuilding Materials

ABOUT LEE BUCKLEY

Part of an established technical team within Recticel Insulation UK, with expertise in…

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Lee Buckley — Senior Technical Support at Recticel Insulation Uk in Stoke-On-Trent, GB | Unifers