Ledina Hoxha
Copc Implementation Leader @TP
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WORK HISTORY
Copc Implementation Leader @TP
EDUCATION
University of Tirana, Faculty of Economics
Master's degree
University of Tirana, Faculty of Economy, Finance- Accounting
4-year Study
SKILLS
ABOUT LEDINA HOXHA
14 years of experience in BPO Business Services, covering different positions and gaining a vast experience in Operations, Quality, Training,and Project Management. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Customer-focused Oriented manager, successfully contributing to company profits by improving team efficiency and productivity. Qualified Quality Manager with extensive background in advanced management processes and passionate about delivering outstanding quality and service. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently.
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