Michael Leblanc
Financial Systems Consultant at CNA Insurance
- Role
- Financial Systems Consultant at CNA Insurance
- Location
- Plainfield, IL, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Michael Leblanc
CUSTOMER & CLIENT SERVICES MANAGER An operations leader, who leads by example, has the…
Experience
Financial Systems Consultant
Jul 2023 — Present · Chicago, IL, US
Education
Illinois State University
Bachelors of Science
1982 — 1986
Skills
- Cost Reduction Strategies
- Strategic Planning
- Employee Relations
- Change Management
- Workforce Management
- Call Center
- Time Management
- Hiring Employees
- Revenue Enhancement
- Vendor Management
- Coaching
- Call Center Technology
- Forecasting
- Cross-Functional Team Leadership
- Communication
- Sales Operations
- Customer Retention
- Start-Up Operations
- Recruiting
- Budgets
- Customer Service
- Customer Satisfaction
- Training
- Hiring
- Analysis
- Customer Experience
- Start-Ups
- Team Building
- Management
- Supervisory Skills
- Program Management
- Expense Management
- Process Scheduler
- Six Sigma
- Team Leadership
- Development of Employees
- Problem Solving
- Motivation
- Business Planning
- Operations Management
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