Leannie Custodio
Consultant | Creative Problem Solver | Design Strategy | Process Improvement | Product Management & Development
- Role
- Senior Innovation Consultant at Independence Blue Cross
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Leannie Custodio
I am a seasoned consultant with experience in product management, product/process design, sales, marketing and design consulting across various industries. I am adept at collaborating with diverse professionals, managing complex projects, and manage a wide portfolio of products. I am highly skilled in continually improving the product/service to increase retention rate and to boost customer lifetime value. Committed to adding value through systems thinking and empathy. Devoted to delivering quality, achieving business strategic objectives and providing quality solutions. My career highlights: In my previous role at AmeriHealth New Jersey, I supported product implementation from project planning, requirement gathering, quality assurance and master test strategies. I supported research to understand customer needs, define priorities and product decisions. With pride, I managed approximately 65+ medical products for the large employer client segment. My academic highlights: I earned Master’s of Business Administration: Strategic Design from Thomas Jefferson University. I earned Bachelor’s degree focused on Business Administration and Corporate Communications from Lycoming College. My technical skill-stack: I am proficient in several technologies such as product engineer systems, customer relationship management (CRM) systems, benefit and contract management software, A/B testing, Product Configurator, Adobe Acrobat Reader, Microsoft Office Suite, Google Workspace. I also have basic knowledge of Asana, Tableau, SQL, HTML/CSS, and Figma. I look forward to connecting with other ambitious professionals.
Experience
Senior Innovation Consultant
Nov 2023 — Present
Education
Lycoming College
Bachelor of Arts - BA, Business Administration, International
2009 — 2013
Lycoming College
Bachelor of Arts - BA, Business/Corporate Communications
2009 — 2013
Norristown Area High School
High School Diploma, High School/Secondary Diplomas and Certificates
2005 — 2009
Thomas Jefferson University, Kanbar College of Design, Engineering and Commerce
Master of Business Administration (M.B.A.), Strategic Design
2016 — 2018
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